Privacy Policy

Your privacy is important to us. Learn how igamingapis collects, uses, and protects your personal information.

Last Updated: December 1, 2024

1. Introduction

igamingapis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services, website, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

  • Contact information (name, email address, phone number)
  • Business information (company name, position)
  • Payment information for service subscriptions
  • Communication preferences
  • Technical support inquiries and communications

2.2 Technical Information

When you use our Services, we automatically collect:

  • IP addresses and device information
  • Browser type and version
  • API usage statistics and performance metrics
  • Error logs and diagnostic information
  • Cookies and similar tracking technologies

2.3 API Integration Data

As part of our gaming API services, we may process:

  • Game transaction data (for operational purposes only)
  • API call logs and performance data
  • Integration and configuration settings
  • Service usage patterns and analytics

3. How We Use Your Information

We use the collected information for the following purposes:

Service Delivery

Provide and maintain our API services

Support & Maintenance

Provide technical support and service improvements

Security

Protect against fraud and ensure service security

Analytics

Monitor service performance and usage patterns

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in operating our Services, such as:

  • Cloud hosting providers (AWS, Google Cloud)
  • Payment processors (Stripe, PayPal)
  • Customer support platforms
  • Analytics and monitoring services

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption in transit and at rest
Access controls and authentication
Regular security audits
Secure data centers

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention Periods

Account Information 3 years after account closure
API Usage Logs 2 years
Support Communications 5 years
Payment Records 7 years (for tax purposes)

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access & Portability

Request access to and copy of your data

Correction

Request correction of inaccurate data

Deletion

Request deletion of your personal data

Restriction & Objection

Object to or restrict certain processing

To exercise any of these rights, please contact us at privacy@igamingapi.online. We will respond to your request within 30 days.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Services and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

Types of Cookies We Use

Essential Cookies

Required for the basic functionality of our Services

Analytics Cookies

Help us understand how visitors interact with our website

Preference Cookies

Remember your settings and preferences

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

We ensure that appropriate safeguards are in place to protect your personal information during international transfers, including standard contractual clauses and adequacy decisions.

10. Children's Privacy

Our Services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from Children.

If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from Children without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Data Protection Officer

dpo@igamingapi.online

Mailing Address

igamingapis Ltd.
Data Protection Office
123 Tech Park Drive
Singapore 118256

13. Compliance with Regulations

igamingapis complies with applicable data protection regulations, including:

GDPR

General Data Protection Regulation

CCPA

California Consumer Privacy Act

PDPA

Personal Data Protection Act

LGPD

Brazilian General Data Protection Law

Privacy Controls